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F.A.Q.

Scan & Attach for Microsoft Outlook™ 2000 - 2007

Question: The document feeder of the scanner transports correctly but I only see one image (the last one scanned) in my Outlook attachment.

Answer: Install or enable (often a menu option in the scanner software) the TWAIN driver of your scanner software.

Question: TWAIN?

Answer: "Technology Without An Interesting Name" would have been nice but the TWAIN group website has the real answer.
You can find a list of scanner manufacturers there too if you need a TWAIN driver for your scanner.

Question: We need additional functionality.

Answer: You are probably not the only one so let us know and we will work something out.

Question: My buttons are gone from Outlook

Answer: restart Outlook 2003 and look on the Help, About menu. Click the Disabled items button and enable the add-in when it is listed. in Outlook 2007 the option is directly on the Help menu.
Outlook 2000 and Outlook 2002 don't have the disabled items button so reinstall (repair) Scan & Attach.

Question: When should I use 1 bit, 8 bit or 24 bit

Answer: If the document or picture is in color and you want it to be scanned in color, use 24 bit. For text documents that were scanned from a good source document, the 1 bit B/W setting will produce readable text even at the lowest dpi setting

1: this was scanned at 1 bit black&white and 100 dpi

 

2: The same text scanned at 1 bit black&white 200dpi

 

3: And again but now 8 bit grey and 100 dpi

The file sizes for scan 1 to 3 relate as  4 : 7 : 18

No doubt that #3 produces the best quality even while it is only 100dpi but it comes at a cost. You can send almost 3 pages scanned at 1bit B/W at 200dpi with the same file size as 1 page at 100dpi grey.
Smaller documents load faster, use less storage and handle better.
 

Question: What dpi setting should I use for documents ?

Answer: If the scan will be displayed on screen only, 200dpi maximum. The DPI value will in fact influence only how big the picture will be on screen relative to the total size of the monitor. However if you expect that the scan will be printed then (and only then) you should consider using the higher dpi values (from 300dpi up). For printing it's simply: more pixels will look better on paper. Keep an eye on the 'size in kB' box and try to stay under 3000 kB. A 2400 dpi Letter size document in BMP format as email attachment is not something you will want to send to friends.
More info on dpi here

Scan&Attach er et produkt fra OpusFlow - Outlook og Exchange server tillegg.
 

Outlook er et registert varemerk for Microsoft Corporation